Incheon International Airport (IIAC) has been named the ‘Best Airport Worldwide’ by the Airports Council International (ACI) at the annual Airport Service Quality (ASQ) awards for 2010 held in New Delhi, India. The recipient is selected based on the survey of 34 fields – 7 in services and 27 in facilities and operation – conducted by ACI through 1-on-1 interviews with 250,000 airport users worldwide. This is the sixth straight year since 2005 that Incheon International Airport has won the award, also known as the Nobel Prize in the field of airport services. Dubai International Airport of UAE is the only other airport that has won this award more than once; it won three times in a row. Incheon International Airport also topped the list in two other categories: ‘Best Airport in Asia-Pacific’ and ‘Best Airport with 25-40 Million Annual Passenger Capacity.’
Meanwhile, Gimpo International Airport earned a top spot in the ‘Best Airport with 15-25 Million Annual Passenger Capacity’ category. Gimpo International Airport, which joined the annual ACI evaluation only last year, ranked 6th in the ‘Best Airport Worldwide’ category after Incheon, Singapore Changi International Airport, Hong Kong International Airport, Beijing Capital International Airport and Shanghai Pudong International Airport. ACI, an airport service advisory group with over 1,700 member airports, requires participation in the ASQ Survey for four quarters of a year to be eligible for the annual ASQ awards.
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☞ Related Columns: Guide to Incheon International Airport for Transit Passengers
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